There are so many things to like about Netflix. Their business model shattered existing structures in how people were accustomed to renting movies. They cut out the “get in your car and drive to the store” aspect of the model, and they eliminated the non customer-friendly late fees and strict time frames to rent videos. ...
All posts tagged Netflix
Great Thanksgiving Day Read
Great Thanksgiving Day read here! The Netflix story is inspiring. Reed Hastings’ vision to name his firm “Net”flix in 2000, when broadband was still in its infancy, paired with his ability to steer Netflix through a maze of potential threats to his business model, make Netflix a fascinating case study, and one of our Most ...
What’s your “No Late Fees?”
Loved this article from the New York Times on Netflix; maybe it’s because Netflix is one of my favorite companies. When Netflix came into the picture and offered “No Late Fees,” along with a mail-order and eventually an online-viewing model, they went against every convention in the brick-and-mortar movie rental industry. Blockbuster was earning $600 ...
Fgm1477: One guy it is not a company. Apple goes beyond steve...
Ricky Arriola: Brilliant discussion team! Time will tell!...
Jerry Carducci: Core to the issue of poor customer service is that companies really do...