There are so many things to like about Netflix. Their business model shattered existing structures in how people were accustomed to renting movies. They cut out the “get in your car and drive to the store” aspect of the model, and they eliminated the non customer-friendly late fees and strict time frames to rent videos. They boldly said “No Late Fees” (and passed up what accounted for $600 million for Blockbuster), while offering a vast (and searchable) assortment of seemingly infinite film titles, while eliminating the need to drive to the store.
But what many probably don’t realize is the importance that CEO Reed Hastings places on corporate culture. Below find a presentation from Netflix on the topic. It’s worth taking some time to read: