When President Obama announced the end of the Iraq war, the nation celebrated. Recently, the last of our honorable men and women arrived home and we celebrated more. When the celebration ends and these brave men and women leave their calling and enter into the “civilian” job market, how can we in the business world ...
An Inktel Discussion: The Steve Jobs Biography (Part II)
The following is the second part to a dialogue between Inktel President and CEO, Ricky Arriola, and Inktel Senior Software Architect, Michael Olivero. In Part I, Ricky asked Michael questions to understand his standpoint of the technology side of things. In Part II below, Michael has the opportunity to ask Ricky questions to understand the ...
An Inktel Discussion: The Steve Jobs Biography (Part I)
If you’ve followed Collective Inktelligence for any amount of time, you should know we are huge fans of Steve Jobs around here. When Walter Isaacson’s biography on Jobs, entitled “Steve Jobs”, was released, we knew we wanted to share our thoughts in a creative manner. The following is a dialogue between Inktel President and CEO, ...
Habits To Live By
Before coming to Inktel I was a Sergeant in the army. Much of my success here at Inktel and in the army was a result of the good (and bad) habits I developed. On the battlefield and in the contact center, we train extensively to prepare for performance. The name of the game is developing ...
A Resolution to Endure Through the “Weak”
January 8th. The day that George Washington delivered the first State of the Union Address in New York City in 1790. The day African-American men were granted the right to vote in Washington, D.C. in 1867. The birthday of music legend, David Bowie in 1947. But beyond these momentous occasions in our human history, January ...
Fgm1477: One guy it is not a company. Apple goes beyond steve...
Ricky Arriola: Brilliant discussion team! Time will tell!...
Jerry Carducci: Core to the issue of poor customer service is that companies really do...